Whistler Vacation Rental Management

Absolutely. We have a Tourism Accommodation Business License from the municipality. We can offer guidance on short-term vacation rental zoning laws. We can help you apply for a BC Short Term Rental License, and in some cases we can apply on your behalf and obtain one through our business. For VRBO and direct bookings we withhold and remit the local MRDT short term accommodation taxes.

A guest would go to our direct booking page and request their desired dates to stay at one of our properties. They can find our direct booking page through Google and on our www.truenorthproperties.ca It has never been easier to book directly in Whistler. This saves our guests money, adds to our bottom line and payments are securely processed through Stripe.

On average, property management companies in Whistler may charge anywhere from 20% to 35% of the rental income. This fee usually covers services such as advertising and marketing the property, screening and selecting guests, collecting revenue, managing repairs and maintenance, and handling guest inquiries and complaints. It's essential to carefully review the terms of the management agreement to understand the full scope of services provided and any associated costs.

Absolutely, ou goal is to be flexible and build a working relationship with our clients. For some clients their property is soley and investment and they may stay in it once a year max. For others their property is also a weekend home in the winter’s. We will work with you to accommodate you needs. Our client platform is the easiest way to stay up to date on bookings and gaps in the schedule

As a vacation rental property manager, screening guests involves gathering information about their stay, communicating to understand their needs, and verifying their identity and reputation through identification, background checks, and reviews. This process helps us assess their suitability, reliability, and adherence to rental policies. Requirements such as government-issued ID, credit card verification, and references from previous hosts ensure transparency and security. Setting clear rental policies regarding occupancy, and pets for example helps manage expectations and mitigate risks. By carefully screening guests, we safeguard the property and minimize potential issues such as property damage or disturbances.

Payouts are completed in the first few days of the new month. You are emailed an owner’s statement that breaks down revenue, cleanings costs, management fees and any associated expenses. Here you can also see the booking dates and durations, helpful metrics like occupancy rates and ADR (average daily rate). See a sample owner statement here.

There are a few different tax scenarios when it comes to nightly rentals in Whistler. It is the client’s responsibility to remit GST payments to the government. Unless the property manager has agreed to remit on behalf of the client who is not living in Canada (NR 6 Form). PST ad MRDT are automatically remitted by Air Bnb. If a booking comes in through our direct channel, VRBO or any other booking platform we withhold 8% PST and 3% MRDT and remit these taxes on our client’s behalf.

Expenses are always accounted for in the monthly owner's statement. They are deducted from the owner profit total before the owner's distribution is remitted to our clients. For small things like a new shower curtain liner or baking sheet, we will source and procure the item without contacting our clients. For larger items like a necessary replacement of an appliance or peice of furniture our clients will be contacted and conferred with. We like to be as transparent as possible, but also we are not going to bother you with a 7$ expense!